Terms and Conditions
- Deliveries within the UK will be sent via Royal Mail 1st Class.
- All overseas delivery charges will be applied upon checkout.
- If goods are in stock they will be dispatched on the following working day, but please allow up to seven days for your order to arrive.
- If the products are not in stock items can take up to 28 days to make and dispatch, if this is the case you will be notified.
- Delivery times will be confirmed on receipt of your order.
CANCELLATIONS AND RETURNS
- The customer has 7 days to cancel from delivery of order.
- If you change your mind or goods are faulty please notify me by email to firstname.lastname@example.org within 48 hours of receipt of goods.
- Items should be returned within 14 days, unused and in a saleable condition for a full refund. Any items returned after this time can be exchanged only.
- The goods should be appropriately packaged with the order number and customer details.
- The return postage is at your own expense unless goods are faulty.
- Please obtain proof of postage.
- Kay Morgan is not responsible for returned items which fail to be delivered.
- If you have any further queries please contact me at email@example.com.