Terms and Conditions

DELIVERY

  • Deliveries within the UK will be sent via Royal Mail 1st Class.
  • All overseas delivery charges will be applied upon checkout.
  •  If goods are in stock they will be dispatched on the following working day, but please allow up to seven days for your order to arrive.
  • If the products are not in stock items can take up to 28 days to make and dispatch, if this is the case you will be notified.
  •  Delivery times will be confirmed on receipt of your order.

CANCELLATIONS AND RETURNS

  • The customer has 7 days to cancel from delivery of order.

  • If you change your mind or goods are faulty please notify me by email to info@kaymorgan.co.uk within 48 hours of receipt of goods.
  • Items should be returned within 14 days, unused and in a saleable condition for a full refund. Any items returned after this time can be exchanged only.
  • The goods should be appropriately packaged with the order number and customer details.
  • The return postage is at your own expense unless goods are faulty.
  • Please obtain proof of postage.
  • Kay Morgan is not responsible for returned items which fail to be delivered.
  • If you have any further queries please contact me at info@kaymorgan.co.uk.